Services Description and Services Specific Terms of Hilti ON!Track

1.1. The Services will be made available by Hilti to the Customer pursuant to the Software and Services Agreement and the respective Order Form (together referred to as the “Agreement”). The Service consists of (i) the Software and (ii) the Customer Support as described in the Agreement.

1.2. Free of Charge Services. The Software consists of the following Free of Charge modules:  

• ON!Track  Tool Manager in form of a mobile application consisting of:
  a) Hilti Tool Management
  b) Hilti Connected Tool Features where eligible (e.g., battery status, usage data, trouble-shooting data, etc.)
  

• ON!Track  Fleet Manager in form of a mobile- and web application consisting of:
  a) Hilti Tool Management
  b) Hilti Connected Tool Features where eligible (e.g., battery status, usage data, trouble-shooting data, etc.)
  c) Asset management for Hilti equipment and
  d) Asset tracking of Hilti equipment

1.3. ON!Track Asset Manager (chargeable). The chargeable ON!Track Software consists of

1.3.1. Web application

a) Asset management
b) Inventory management
c) Asset tracking
d) Maintenance management
e) Health and safety management

1.3.2. Mobile application

a) Asset management
b) Inventory management
c) Asset tracking
d) Maintenance management
e) Health and safety management
f) Barcode scanning
g) Background scanning

2.1. Software Access

Service Provider shall provide access to the Software as set forth above in section 1.2 upon the registration and activation (where applicable) of the Software as set forth above in section 1.3.and completion of the Professional Implementation Services.

2.2. Authorized Users and Rights Granted. 

• ON!Track Tool Manager: Customer's employees.
• ON!Track Fleet Manager: Customer's employees.
• ON!Track Asset Manager: Customer's employees and Customer's suppliers and/or customers.

2.3.  Extraction Period for ON!Track Asset Manager. Upon the end of the Term or Renewal Term (as applicable), Customer is responsible for extracting Customer Data beforehand. The Service provider will delete customer data 180 days thereafter. Customer data can no longer be recovered after this period.

a) Basic asset cost reports
Basic management of jobsite asset costs. Customizable cost reporting by asset, jobsite, or time period.

b) Quantity items management 
Quantity items include consumables and commodities. Management of inventory levels and material locations, re-order alerts, reports for monitoring consumption.

c) ON!Track Unite (API credentials)
Access and usage rights to the Application Programming Interfaces (API) for ON!Track  for self-made integration (or via third-party engaged by Customer) of ON!Track with other third-party applications. The usage of the ON!Track API is subject to the terms and conditions of the Developer Agreement for the ON!Track API. The ON!Track Unite API are currently in a Beta-phase and offered free of charge until further notice.

d) ON!Track Unite (Hilti-provided integration)
Access and usage rights to pre-built integration between ON!Track and Hilti pre-selected third-party applications leveraging ON!Track's API functionality (see above). Preselected third-party applications are available under the following link.

To be able to implement, use and operate the Services, the Customer must ensure that Customer’s systems, networks and/or devices meet the following System Requirements:

All system requirements are subject to change at the discretion of service provider due to changes in system setup, design and functionality. 

When using the Services, the Customer must fully comply with the following Usage Restrictions and is solely responsible to implement the required mitigation steps using its best efforts to avoid any potential incorrect usage:

Any and all Assets shall be handled according to the principles, formulas and security regulations and in accordance with the manufacturer`s technical directions and operating, mounting and assembly instructions, etc., that must be strictly complied with. Any Assets shown in the Software are based on the data Customer puts in. Therefore, Customer bears the sole responsibility for the absence of errors, the completeness and the relevance of the data to be put in by Customer. Further, the data captured in the Software may not represent all data needed to assess the health / monitoring of an Asset. Therefore, Customer bears sole responsibility for monitoring the Asset`s (i) maintenance schedule, (ii) lifecycle management, and (iii) physical Asset inspection from time to time. The Software only serves as a monitoring assistance, but without any warranty or guarantee as to the absence of errors, the correctness or fitness for any intended purpose. Customer must take all necessary and reasonable steps to prevent or mitigate damage caused by the usage of the Services. For complex and sensitive Assets, the involvement of a professional expert for inspecting and maintaining the Assets according to the Asset`s applicable operational menu needs to be adhered to by the Customer and is highly recommend by the Service Provider.  Hilti will not have any responsibility in any event for restoring tenant based data.

Hilti shall in no event be liable  for any issues with the API integrations built by 3rd parties or by customers nor for the functionalities of the 3rd party application pre-integrated with ON!Track. Hilti shall have no liability for data loss, corruption, or edits in relation with an integration. The ON!Track Unite API credentials shall be kept in a secure place and not shared with 3rd parties. The ON!Track Unite API are offered for ordinary data integration, and not for any purpose of data mining, high load calls, abusive calls or for other data gathering purposes.

The functionalities offered during the current ON!Track Unite beta-phase shall be used for evaluation purposes only and may not comply with legal and/or regulatory requirements. Hilti will have no liability for any harm or damage arising out of or in connection with the beta-functions or with the discontinuation of the beta-functions. Hilti may decide, in its sole discretion, to discontinue the beta-functionalities or selected APIs.