Delivery Services to Meet Your Needs

Pay-as-you-go and monthly subscription service options

We understand you have different delivery needs based on the job and shipping destinations. That’s why Hilti offers a wide range of delivery services ranging in pay-as-you-go to Hilti Smart, a monthly subscription service with varying delivery options including ground, jobsite, same day and air.

Learn more about Hilti Smart Download delivery services brochure

Pay-as-you-go delivery service options

Saver

2-4 business days – $31

Ground parcel delivery to your office or warehouse
14:00 local cutoff time
Hilti Smart: Saver shipping is included in all subscription tiers; see program T&C’s for limitations of service

Standard

1-3 business days – $59

Ground parcel delivery to your office or warehouse when faster delivery is needed.
14:00 local cutoff time
Hilti Smart: Standard delivery is included in Standard, Premium and Ultimate subscription tiers; see program T&C’s for limitations of service

Premium Liftgate

1-4 business days – $85

Delivery of larger parcel orders to your office or warehouse.
Includes unloading with a liftgate equipped truck
14:00 local cutoff time
Hilti Smart: Premium Liftgate Delivery is included in Premium and Ultimate subscription tiers; see program T&C’s for limitations of service

Jobsite Courier

1-3 business days – $97

Hilti Smart Premium and Ultimate: Included in package, see limitations of service below
Only in select cities; please contact customer service for coverage clarification
Perfect for deliveries to a jobsite location
Includes unloading and delivery by a PPE equipped driver

Air Priority

Following business weekday - $97 for shipments below 100lbs; $5.50/lb for shipments above 100lbs.

Restrictions for Air Priority: hazardous materials, including batteries, various injectable mortars and some DX cartridges cannot be shipped air priority and will be changed to ground (Saver or Standard)
Orders must be placed by 14:00 local time for next business day delivery by 10:30

Air Saturday

Saturday delivery - $97 for shipments below 100lbs; $5.50/lb for shipments above 100lbs.

Restrictions for Air Priority: hazardous materials, including batteries, various injectable mortars and some DX cartridges cannot be shipped air priority and will be changed to ground (Saver or Standard)
Orders must be placed by 14:00 local time Friday for Saturday delivery by 17:00

Have you had problems with parcel deliveries like incorrect locations, wasted time searching, no delivery notifications, afterhours deliveries, or theft? If so, BoxLock might be the right solution for you.
Contact us for more info

Hilti Smart

Eliminate variable freight costs with a flat rate subscription service that fits your business needs

At Hilti, we understand how important it is to manage variable costs. Unlimited shipping to your desired delivery locations at the speed you need. Choose the service tier that is right for your unique business needs and, as your business changes, Hilti Smart can change with you. Upgrade, downgrade or cancel at any time.

Hilti Smart Service Subscription Tiers

	Starter	Standard	Premium	Ultimate
Monthly Membership (per month) Pricing does not include tax	$75	$125	$275	$525
Annual Membership (per year) Pricing does not include tax	$750	$1,250	$2,750	$5,250
Ground Shipping: Saver (2-4 business days) UPS Pick-up Locations (US only) Standard (1-3 business days) Ship-to-store Premium Liftgate Delivery (1-4 business days)	✔ ✔	✔ ✔ ✔ ✔	✔ ✔ ✔ ✔ ✔	✔ ✔ ✔ ✔ ✔
Jobsite Shipping (only in select cities) Jobsite Courier (based on service and product availability) Jobsite Same Day (based on service and product availability)			✔	✔ ✔
Tool Service Delivery: Tool Repair Standard Freight			✔	✔
Training and Certifications: Adhesive Anchor Installer Certification* (ACI equivalent) Hlti Academy eLearning Modules & Certifications (Virtual)	20 Sessions	50 Sessions	25% off 100 Sessions	50% off Unlimited

^{*Where applicable, contact academy@hilti.com for details and restrictions.}

^{Pickup locations are available at participating UPS locations; Jobsite Courier and Jobsite Same Day are limited by product availability, geographical areas and available in select cities only. Check with your Account Manager or Customer Service for more details. A Hilti customer account in good standing will be billed monthly or annually in advance based on the membership chosen. There is no limit to the number of deliveries made each month. Subscriptions can be canceled by Hilti at any time. Subscription fees are subject to tax per state laws. See Hilti Smart Logistics Subscription Service terms and conditions for program details at www.hilti.com/hilti-smart-terms.}

Additional Services and support

Tool Repair and Service Options

Tool Fleet Management – Free
Repair within Warranty Period – Free
Repair Outside Warranty Period – $59/tool
Air Priority Repair Outside Warranty Period – $5.50/lb ($97 minimum)
Return Unrepaired – $59

Learn more about Hilti's Tool Warranty Learn more about Tool Repair

In-Store Pickup

Pick up within 1 hour of order – Free

When a store has stock, reserve online and pick up in store at no additional cost. Our convenient Hilti Store locations provide product pickup, expert service and sales, product demonstrations, and minor tool services.

Learn more about the In-Store Pickup Program

SMS Delivery Notifications

Stay informed on your deliveries with SMS notifications. Our opt-in service keeps you in the loop from when your order has left the warehouse to when it has reached its destination.

Subscribe to receive SMS delivery notifications

^{Delivery services limitations:}

^{1. All deliveries are subject to inventory availability at the closest Hilti supply center.}

^{2. All days are “business days,” excluding holidays.}

^{3. Delivery dates/times are estimates and not guaranteed. No Hilti personnel are authorized to guarantee a delivery time/date.}

^{4. Not all delivery services are available for all products/quantities or all delivery addresses/locations. Contact Hilti for details.}

^{5. Subject to Hilti credit department approval.}